CVE-2019-18179
- State
- Published
- Severity
- 3.5 Low
- Published
- Jan 6, 2020
- Updated
- Aug 5, 2024
- Reserved
- Oct 17, 2019
Description
An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.12, and Community Edition 5.0.x through 5.0.38 and 6.0.x through 6.0.23. An attacker who is logged into OTRS as an agent is able to list tickets assigned to other agents, even tickets in a queue where the attacker doesn't have permissions.
Scores
| CVSS | Score | Vector | Source |
|---|---|---|---|
| 3.0 | 3.5 Low | CVSS:3.0/AC:L/AV:N/A:N/C:L/I:N/PR:L/S:U/UI:R | mitre |
Weaknesses
The record names no weakness.
Affected Products
| Product | Versions |
|---|---|
n/an/a |
|
References
- https://community.otrs.com/security-advisory-2019-14-security-update-for-otrs-framework/
- [debian-lts-announce] 20200101 [SECURITY] [DLA 2053-1] otrs2 security updatemailing-list
- openSUSE-SU-2020:0551vendor-advisory
- openSUSE-SU-2020:1475vendor-advisory
- openSUSE-SU-2020:1509vendor-advisory
- [debian-lts-announce] 20230831 [SECURITY] [DLA 3551-1] otrs2 security updatemailing-list
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