CVE-2020-11466

State: Published
Severity: 7.6 High
Published: Apr 1, 2020
Updated: Aug 4, 2024
Reserved: Apr 1, 2020

Description

An issue was discovered in Deskpro before 2019.8.0. The /api/tickets endpoint failed to properly validate a user's privilege, allowing an attacker to retrieve arbitrary information about all helpdesk tickets stored in database with numerous filters. This leaked sensitive information to unauthorized parties. Additionally, it leaked ticket authentication code, making it possible to make changes to a ticket.

Scores

CVSS	Score	Vector	Source
3.0	7.6 High	CVSS:3.0/AC:L/AV:N/A:L/C:H/I:L/PR:L/S:U/UI:N	mitre

Weaknesses

The record names no weakness.

Affected Products

Product	Versions
n/an/a	n/aAffected

References

https://blog.redforce.io/attacking-helpdesks-part-1-rce-chain-on-deskpro/
https://support.deskpro.com/en/news/posts/deskpro-v2019-8-0-released-security-update
https://support.deskpro.com/en/news/posts/deskpro-security-update-2019-09

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