CVE-2020-1779

Dynamic templates reveal sensitive data when OTRS tags are used

State: Published
Severity: 4.3 Medium
Published: Feb 8, 2021
Updated: Sep 16, 2024
Reserved: Nov 29, 2019

Description

When dynamic templates are used (OTRSTicketForms), admin can use OTRS tags which are not masked properly and can reveal sensitive information. This issue affects: OTRS AG OTRSTicketForms 6.0.x version 6.0.40 and prior versions; 7.0.x version 7.0.29 and prior versions; 8.0.x version 8.0.3 and prior versions.

Scores

CVSS	Score	Vector	Source
3.1	4.3 Medium	CVSS:3.1/AV:A/AC:L/PR:H/UI:R/S:U/C:H/I:N/A:N	OTRS

Weaknesses

CWE-200 Information Exposure

Affected Products

Product	Versions
OTRSTicketFormsOTRS AG	6.0.x through 6.0.40Affected 7.0.x through 7.0.29Affected 8.0.x through 8.0.3Affected

References

https://otrs.com/release-notes/otrs-security-advisory-2020-17/

Every record here comes from the CVE Program’s CVE List. © 1999–2026 The MITRE Corporation. CVE is a registered trademark of The MITRE Corporation. The records are reproduced under the CVE Program terms of use.