CVE-2020-2500

State: Published
Severity: 9.8 Critical
Published: Jul 1, 2020
Updated: Aug 4, 2024
Reserved: Dec 9, 2019

Description

This improper access control vulnerability in Helpdesk allows attackers to get control of QNAP Kayako service. Attackers can access the sensitive data on QNAP Kayako server with API keys. We have replaced the API key to mitigate the vulnerability, and already fixed the issue in Helpdesk 3.0.1 and later versions.

Scores

CVSS	Score	Vector	Source
3.1	9.8 Critical	CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H	qnap

Weaknesses

CWE-284 Improper Access Control
CWE-321 Use of Hard-coded Cryptographic Key
CWE-798 Use of Hard-coded Credentials

Affected Products

Product	Versions
HelpdeskQNAP Systems Inc.	before 3.0.1Affected

References

https://www.qnap.com/zh-tw/security-advisory/qsa-20-03

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