CVE-2021-21435

Information exposure in PDF export

State
Published
Severity
5.7 Medium
Published
Feb 8, 2021
Updated
Sep 16, 2024
Reserved
Dec 29, 2020

Read the record on cve.org

Description

Article Bcc fields and agent personal information are shown when customer prints the ticket (PDF) via external interface. This issue affects: OTRS AG OTRS 7.0.x version 7.0.23 and prior versions; 8.0.x version 8.0.10 and prior versions.

Scores

CVSSScoreVectorSource
3.15.7 MediumCVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:H/I:N/A:NOTRS

Weaknesses

Affected Products

ProductVersions
OTRSOTRS AG
  • 7.0.x through 7.0.23Affected
  • 8.0.x through 8.0.10Affected

References

Every record here comes from the CVE Program’s CVE List. © 1999–2026 The MITRE Corporation. CVE is a registered trademark of The MITRE Corporation. The records are reproduced under the CVE Program terms of use.