CVE-2021-21439

Possible DoS attack using a special crafted URL in email body

State: Published
Severity: 6.5 Medium
Published: Jun 14, 2021
Updated: Sep 16, 2024
Reserved: Dec 29, 2020

Description

DoS attack can be performed when an email contains specially designed URL in the body. It can lead to the high CPU usage and cause low quality of service, or in extreme case bring the system to a halt. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.26 and prior versions; 8.0.x version 8.0.13 and prior versions.

Scores

CVSS	Score	Vector	Source
3.1	6.5 Medium	CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:N/A:H	OTRS

Weaknesses

CWE-754 Improper Check for Unusual or Exceptional Conditions

Affected Products

Product	Versions
((OTRS)) Community EditionOTRS AG	6.0.1 to before 6.0.x*Affected
OTRSOTRS AG	7.0.x through 7.0.26Affected 8.0.x through 8.0.13Affected

References

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