CVE-2023-5421

Possible XSS execution in customer information

State: Published
Severity: 3.5 Low
Published: Oct 16, 2023
Updated: Sep 16, 2024
Reserved: Oct 5, 2023

Description

An attacker who is logged into OTRS as an user with privileges to create and change customer user data may manipulate the CustomerID field to execute JavaScript code that runs immediatly after the data is saved.The issue onlyoccurs if the configuration for AdminCustomerUser::UseAutoComplete was changed before. This issue affects OTRS: from 7.0.X before 7.0.47, from 8.0.X before 8.0.37; ((OTRS)) Community Edition: from 6.0.X through 6.0.34.

Scores

CVSS	Score	Vector	Source
3.1	3.5 Low	CVSS:3.1/AV:A/AC:L/PR:H/UI:N/S:U/C:L/I:L/A:N	OTRS

Weaknesses

CWE-20 Improper Input Validation

Affected Products

Product	Versions
OTRSOTRS AG	7.0.x to before 7.0.47Affected 8.0.x to before 8.0.37Affected
((OTRS)) Community EditionOTRS AG	6.0.x through 6.0.34Affected

References

https://otrs.com/release-notes/otrs-security-advisory-2023-09/

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