CVE-2024-13552
SupportCandy – Helpdesk & Customer Support Ticket System <= 3.3.0 - Insecure Direct Object Reference
- State
- Published
- Severity
- 4.3 Medium
- Published
- Mar 7, 2025
- Updated
- Apr 8, 2026
- Reserved
- Jan 20, 2025
Description
The SupportCandy – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 3.3.0 via file upload due to missing validation on a user controlled key. This makes it possible for authenticated attackers to download attachments for support tickets that don't belong to them. If an admin enables tickets for guests, this can be exploited by unauthenticated attackers.
Scores
| CVSS | Score | Vector | Source |
|---|---|---|---|
| 3.1 | 4.3 Medium | CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N | Wordfence |
Weaknesses
- CWE-285 Improper Authorization
Affected Products
| Product | Versions |
|---|---|
SupportCandy – Helpdesk & Customer Support Ticket Systempsmplugins |
|
References
- https://www.wordfence.com/threat-intel/vulnerabilities/id/13f87248-cc0b-4351-b79d-6efc5190b021?source=cve
- https://plugins.trac.wordpress.org/browser/supportcandy/trunk/includes/admin/tickets/class-wpsc-new-ticket.php#L395
- https://plugins.trac.wordpress.org/changeset/3235142/supportcandy/trunk?old=3188306&old_path=%2Fsupportcandy%2Ftrunk
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