CVE-2024-13604
KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin <= 1.7.4 - Unauthenticated Sensitive Information Exposure Through Unprotected Directory
- State
- Published
- Severity
- 7.5 High
- Published
- Apr 5, 2025
- Updated
- Apr 8, 2026
- Reserved
- Jan 21, 2025
Description
The KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 1.7.4 via the 'kbs' directory. This makes it possible for unauthenticated attackers to extract sensitive data stored insecurely in the /wp-content/uploads/kbs directory which can contain file attachments included in support tickets. The vulnerability was partially patched in version 1.7.3.2.
Scores
| CVSS | Score | Vector | Source |
|---|---|---|---|
| 3.1 | 7.5 High | CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N | Wordfence |
Weaknesses
- CWE-200 Exposure of Sensitive Information to an Unauthorized Actor
Affected Products
| Product | Versions |
|---|---|
KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Pluginlogoninc |
|
References
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