CVE-2024-13606
JS Help Desk – The Ultimate Help Desk & Support Plugin <= 2.8.8 - Unauthenticated Sensitive Information Exposure Through Unprotected Directory
- State
- Published
- Severity
- 7.5 High
- Published
- Feb 13, 2025
- Updated
- Apr 8, 2026
- Reserved
- Jan 21, 2025
Description
The JS Help Desk – The Ultimate Help Desk & Support Plugin plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 2.8.8 via the 'jssupportticketdata' directory. This makes it possible for unauthenticated attackers to extract sensitive data stored insecurely in the /wp-content/uploads/jssupportticketdata directory which can contain file attachments included in support tickets.
Scores
| CVSS | Score | Vector | Source |
|---|---|---|---|
| 3.1 | 7.5 High | CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N | Wordfence |
Weaknesses
- CWE-200 Exposure of Sensitive Information to an Unauthorized Actor
Affected Products
| Product | Versions |
|---|---|
JS Help Desk – AI-Powered Support & Ticketing Systemrabilal |
|
References
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