CVE-2024-13607
JS Help Desk – The Ultimate Help Desk & Support Plugin <= 2.8.8 - Authenticated (Subscriber+) Insecure Direct Object Reference
- State
- Published
- Severity
- 4.3 Medium
- Published
- Feb 4, 2025
- Updated
- Apr 8, 2026
- Reserved
- Jan 21, 2025
Description
The JS Help Desk – The Ultimate Help Desk & Support Plugin plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 2.8.8 via the 'exportusereraserequest' due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with Subscriber-level permissions and above, to export ticket data for any user.
Scores
| CVSS | Score | Vector | Source |
|---|---|---|---|
| 3.1 | 4.3 Medium | CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N | Wordfence |
Weaknesses
- CWE-639 Authorization Bypass Through User-Controlled Key
Affected Products
| Product | Versions |
|---|---|
JS Help Desk – AI-Powered Support & Ticketing Systemrabilal |
|
References
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