CVE-2024-23791

Unnecessary data is written to log if issues during indexing occurs

State: Published
Severity: 4.9 Medium
Published: Jan 29, 2024
Updated: May 29, 2025
Reserved: Jan 22, 2024

Description

Insertion of debug information into log file during building the elastic search index allows reading of sensitive information from articles.This issue affects OTRS: from 7.0.X through 7.0.48, from 8.0.X through 8.0.37, from 2023.X through 2023.1.1.

Scores

CVSS	Score	Vector	Source
3.1	4.9 Medium	CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:N/A:N	OTRS

Weaknesses

CWE-532 Insertion of Sensitive Information into Log File

Affected Products

Product	Versions
OTRSOTRS AG	7.0.x through 7.0.48Affected 8.0.x through 8.0.37Affected 2023.x through 2023.1.1Affected

References

https://otrs.com/release-notes/otrs-security-advisory-2024-02/vendor-advisory

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