CVE-2024-28988
SolarWinds Web Help Desk Java Deserialization Remote Code Execution Vulnerability
- State
- Published
- Severity
- 9.8 Critical
- Published
- Sep 1, 2025
- Updated
- Feb 26, 2026
- Reserved
- Mar 13, 2024
Description
SolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. This vulnerability was found by the ZDI team after researching a previous vulnerability and providing this report. The ZDI team was able to discover an unauthenticated attack during their research.
We recommend all Web Help Desk customers apply the patch, which is now available.
We thank Trend Micro Zero Day Initiative (ZDI) for its ongoing partnership in coordinating with SolarWinds on responsible disclosure of this and other potential vulnerabilities.
Scores
| CVSS | Score | Vector | Source |
|---|---|---|---|
| 3.1 | 9.8 Critical | CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H | SolarWinds |
Weaknesses
- CWE-502 Deserialization of Untrusted Data
Affected Products
| Product | Versions |
|---|---|
Web Help DeskSolarWinds |
|
References
Every record here comes from the CVE Program’s CVE List. © 1999–2026 The MITRE Corporation. CVE is a registered trademark of The MITRE Corporation. The records are reproduced under the CVE Program terms of use.