CVE-2024-43444

Passwords are written to Admin Log Module

State: Published
Severity: 8.2 High
Published: Aug 26, 2024
Updated: Aug 29, 2024
Reserved: Aug 13, 2024

Description

Passwords of agents and customers are displayed in plain text in the OTRS admin log module if certain configurations regarding the authentication sources match and debugging for the authentication backend has been enabled.

This issue affects:

* OTRS from 7.0.X through 7.0.50 * OTRS 8.0.X * OTRS 2023.X * OTRS from 2024.X through 2024.5.X * ((OTRS)) Community Edition: 6.0.x

Products based on the ((OTRS)) Community Edition also very likely to be affected

Scores

CVSS	Score	Vector	Source
3.1	8.2 High	CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:L/A:N	OTRS

Weaknesses

CWE-532 Insertion of Sensitive Information into Log File

Affected Products

Product	Versions
OTRSOTRS AG	7.0.x through 7.0.50Affected 8.0.xAffected 2023.xAffected 2024.x through 2024.5.xAffected
((OTRS)) Community EditionOTRS AG	6.0.xAffected

References

https://otrs.com/release-notes/otrs-security-advisory-2024-12/

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