CVE-2024-6540

Information exlosure in external interface

State: Published
Severity: 5.7 Medium
Published: Jul 15, 2024
Updated: Aug 1, 2024
Reserved: Jul 8, 2024

Description

Improper filtering of fields when using the export function in the ticket overview of the external interface in OTRS could allow an authorized user to download a list of tickets containing information about tickets of other customers. The problem only occurs if the TicketSearchLegacyEngine has been disabled by the administrator. This issue affects OTRS: 8.0.X, 2023.X, from 2024.X through 2024.4.x

Scores

CVSS	Score	Vector	Source
3.1	5.7 Medium	CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:H/I:N/A:N	OTRS

Weaknesses

CWE-790 Improper Filtering of Special Elements

Affected Products

Product	Versions
OTRSOTRS AG	8.0.xAffected 2023.xAffected 2024.x through 2024.4.xAffected

References

https://otrs.com/release-notes/otrs-security-advisory-2024-07/

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