CVE-2025-12023
ELEX WordPress HelpDesk & Customer Ticketing System <= 3.3.1 - Missing Authorization to Authenticated (Subscriber+) Ticket Restore
- State
- Published
- Severity
- 4.3 Medium
- Published
- Nov 21, 2025
- Updated
- Apr 8, 2026
- Reserved
- Oct 21, 2025
Description
The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capability check on the eh_crm_restore_data() function in all versions up to, and including, 3.3.1. This makes it possible for authenticated attackers, with Subscriber-level access and above, to restore tickets.
Scores
| CVSS | Score | Vector | Source |
|---|---|---|---|
| 3.1 | 4.3 Medium | CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N | Wordfence |
Weaknesses
- CWE-862 Missing Authorization
Affected Products
| Product | Versions |
|---|---|
ELEX WordPress HelpDesk & Customer Ticketing Systemelextensions |
|
References
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