CVE-2025-24389

SMTP Password will be shown in cleartext on some SMTP errors

State: Published
Severity: 6.3 Medium
Published: Jan 27, 2025
Updated: Feb 12, 2025
Reserved: Jan 21, 2025

Description

Certain errors of the upstream libraries will insert sensitive information in the OTRS or ((OTRS)) Community Edition log mechanism and mails send to the system administrator.

This issue affects:

* OTRS 7.0.X

* OTRS 8.0.X * OTRS 2023.X * OTRS 2024.X

* ((OTRS)) Community Edition: 6.0.x

Products based on the ((OTRS)) Community Edition also very likely to be affected

Scores

CVSS	Score	Vector	Source
3.1	6.3 Medium	CVSS:3.1/AV:L/AC:H/PR:L/UI:N/S:U/C:H/I:H/A:N	OTRS

Weaknesses

CWE-532 Insertion of Sensitive Information into Log File

Affected Products

Product	Versions
OTRSOTRS AG	7.0.xAffected 8.0.xAffected 2023.xAffected 2024.xAffected
((OTRS)) Community EditionOTRS AG	6.0.x through 6.0.34Affected

References

https://otrs.com/release-notes/otrs-security-advisory-2025-03/

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