CVE-2025-48475

FreeScout Vulnerable to Insufficient Authorization

State
Published
Severity
5.3 Medium
Published
May 29, 2025
Updated
May 29, 2025
Reserved
May 22, 2025

Read the record on cve.org

Description

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, the System does not provide a check on which "clients" of the System an authorized user can view and edit, and which ones they cannot. As a result, an authorized user who does not have access to any of the existing mailboxes, as well as to any of the existing conversations, has the ability to view and edit the System's clients. The limitation of client visibility can be implemented by the limit_user_customer_visibility setting, however, in the specified scenarios, there is no check for the presence of this setting. This issue has been patched in version 1.8.180.

Scores

CVSSScoreVectorSource
4.05.3 MediumCVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:L/VA:N/SC:N/SI:N/SA:NGitHub_M

Weaknesses

Affected Products

ProductVersions
freescoutfreescout-help-desk
  • < 1.8.180Affected

References

Every record here comes from the CVE Program’s CVE List. © 1999–2026 The MITRE Corporation. CVE is a registered trademark of The MITRE Corporation. The records are reproduced under the CVE Program terms of use.