CVE-2025-59902
HTML injection in NICE Chat
- State
- Published
- Severity
- 7.1 High
- Published
- Feb 3, 2026
- Updated
- Feb 3, 2026
- Reserved
- Sep 23, 2025
Description
HTML injection vulnerability in NICE Chat. This vulnerability allows an attacker to inject and render arbitrary HTML content in email transcripts by modifying the 'firstName' and 'lastName' parameters during a chat session. The injected HTML is included in the body of the email sent by the system, which could enable phishing attacks, impersonation, or credential theft.
Scores
| CVSS | Score | Vector | Source |
|---|---|---|---|
| 4.0 | 7.1 High | CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:P/VC:L/VI:H/VA:N/SC:N/SI:N/SA:N | INCIBE |
Weaknesses
- CWE-79 Improper Neutralization of Input During Web Page Generation (XSS or 'Cross-site Scripting')
Affected Products
| Product | Versions |
|---|---|
NICE ChatNICE |
|
References
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