CVE-2026-111676
Faveo Helpdesk through 2.0.3 Broken Access Control via /ticket/tooltip Endpoint
- State
- Published
- Severity
- 5.3 Medium
- Published
- Oct 16, 2026
- Updated
- Oct 16, 2026
- Reserved
- Oct 16, 2026
Description
Faveo Helpdesk through 2.0.3 contains a broken access control vulnerability that allows authenticated agents to read tickets in other departments via the getTooltip handler. Attackers can enumerate sequential ticketid values on GET /ticket/tooltip to read ticket conversations, including customer personal data and internal agent notes.
Scores
| CVSS | Score | Vector | Source |
|---|---|---|---|
| 4.0 | 5.3 Medium | CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N | VulnCheck |
| 3.1 | 4.3 Medium | CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N | VulnCheck |
Weaknesses
- CWE-639 Authorization Bypass Through User-Controlled Key
Affected Products
| Product | Versions |
|---|---|
faveo-helpdeskfaveosuite |
|
References
- https://hackmd.io/@hieuPenguinnn/faveo-helpdesk-ticket-tooltip-cross-department-idorthird-party-advisory
- https://github.com/faveosuite/faveo-helpdesk/blob/v2.0.3/app/Http/Controllers/Agent/helpdesk/TicketController.php#L2356-L2374technical-description
- https://github.com/faveosuite/faveo-helpdesk/blob/v2.0.3/routes/web.php#L350technical-description
- VulnCheck Advisory: Faveo Helpdesk through 2.0.3 Broken Access Control via /ticket/tooltip Endpointthird-party-advisory
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