CVE-2026-14197

Fluent Support < 2.3.1 - Agent+ Arbitrary Ticket Customer Reassignment via IDOR

State
Published
Severity
3.8 Low
Published
Aug 1, 2026
Updated
Aug 5, 2026
Reserved
Jun 30, 2026

Read the record on cve.org

Description

The Fluent Support WordPress plugin before 2.3.1 does not perform a per-ticket access check before reassigning a ticket's customer, allowing a restricted support agent to change the assigned customer of any ticket in the system, including tickets outside their granted scope.

Scores

CVSSScoreVectorSource
3.13.8 LowCVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:L/I:L/A:NCISA-ADP

Weaknesses

  • CWE-639 Authorization Bypass Through User-Controlled Key

Affected Products

ProductVersions
Fluent SupportUnknown
  • before 2.3.1Affected

References

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