Riskcovery

CVE-2026-20116

Multiple Cisco Contact Center Products Cross-Site Scripting Vulnerabilities

State
Published
Severity
6.1 Medium
Published
Mar 11, 2026
Updated
Mar 11, 2026
Reserved
Oct 8, 2025

Read the record on cve.org

Description

A vulnerability in the web-based management interface of  Cisco Finesse, Cisco Packaged Contact Center Enterprise (Packaged CCE), Cisco Unified Contact Center Enterprise (Unified CCE), Cisco Unified Contact Center Express (Unified CCX), and Cisco Unified Intelligence Center could allow an unauthenticated, remote attacker to conduct cross-site scripting (XSS) attacks against a user of the interface.

This vulnerability exists because the web-based management interface of an affected system does not sufficiently validate user-supplied input. An attacker could exploit this vulnerability by injecting malicious code into specific pages of the interface. A successful exploit could allow the attacker to execute arbitrary script code in the context of the affected interface or access sensitive, browser-based information.

Scores

CVSSScoreVectorSource
3.16.1 MediumCVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:Ncisco

Weaknesses

  • CWE-79 Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')

Affected Products

ProductVersions
Cisco Unified Contact Center ExpressCisco
  • 10.5(1)SU1Affected
  • 10.6(1)Affected
  • 11.6(1)Affected
  • 10.6(1)SU1Affected
  • 10.6(1)SU3Affected
  • 11.6(2)Affected
  • 12.0(1)Affected
  • 11.0(1)SU1Affected
  • 11.5(1)SU1Affected
  • 10.5(1)Affected
  • 12.5(1)Affected
  • 12.5(1)SU1Affected
  • 12.5(1)SU2Affected
  • 12.5(1)SU3Affected
  • 12.5(1)_SU03_ES01Affected
  • 12.5(1)_SU03_ES02Affected
  • 12.5(1)_SU02_ES03Affected
  • 12.5(1)_SU02_ES04Affected
  • 12.5(1)_SU02_ES02Affected
  • 12.5(1)_SU01_ES02Affected
  • 12.5(1)_SU01_ES03Affected
  • 12.5(1)_SU02_ES01Affected
  • 11.6(2)ES07Affected
  • 11.6(2)ES08Affected
  • 12.5(1)_SU01_ES01Affected
  • and 37 more versions

References

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