Riskcovery

CVE-2026-20314

Cisco Packaged Contact Center Enterprise & Cisco Unified Contact Center Enterprise Server-Side Request Forgery Vulnerability

State
Published
Severity
5.0 Medium
Published
Aug 19, 2026
Updated
Aug 19, 2026
Reserved
Oct 8, 2025

Read the record on cve.org

Description

A vulnerability in Cisco Packaged Contact Center Enterprise (Packaged CCE) and Cisco Unified Contact Center Enterprise (Unified CCE) could allow an authenticated, remote attacker to conduct server-side request forgery (SSRF) attacks through an affected device.

This vulnerability is due to improper input validation for specific HTTP requests. An attacker could exploit this vulnerability by sending a crafted HTTP request to an affected device. A successful exploit could allow the attacker to send arbitrary network requests that are sourced from the affected device. To exploit this vulnerability, the attacker must have valid user credentials on the affected device. 

Scores

CVSSScoreVectorSource
3.15.0 MediumCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:N/I:L/A:Ncisco

Weaknesses

  • CWE-918 Server-Side Request Forgery (SSRF)

Affected Products

ProductVersions
Cisco Packaged Contact Center EnterpriseCisco
  • 12.5(1)Affected
  • 11.0(1)Affected
  • 12.0(1)Affected
  • 11.0(2)Affected
  • 11.5(1)Affected
  • 10.5(1)Affected
  • 10.5(2)Affected
  • 11.6(2)Affected
  • 10.5(1)_ES7Affected
  • 11.6(1)Affected
  • 10.5(2)_ES8Affected
  • 12.5(2)Affected
  • 12.6(2)Affected
  • 15.0(1)Affected
Cisco Unified Contact Center EnterpriseCisco
  • 12.6(1)ES3Affected
  • 12.6(1)ES1Affected
  • 12.6(1)Affected
  • 12.6(1)ES2Affected
  • 12.6(1)SecurityPatchAffected
  • 12.5(1)ES1Affected
  • 12.5(1)Affected
  • 12.6(1)ES4Affected
  • 11.0(1)Affected
  • 10.5(1)Affected
  • 12.0(1)Affected
  • 10.5Affected
  • 11.0Affected
  • 11.5Affected
  • 12.6(2)Affected
  • 12.6(2)ES1Affected
  • 12.6(2)ES2Affected
  • 15.0(1)Affected
  • 12.6(2)ES3Affected
  • 15.0(1)ET01Affected
  • 15.0(1)_SP1Affected
  • 15.0(1)ES202508Affected
  • 15.0(1)ES202511Affected
  • 12.6(2)ES4Affected
  • 15.0(1)SU1Affected
  • and 2 more versions

References

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