CVE-2026-23756
GFI HelpDesk < 4.99.9 Stored XSS via Troubleshooter Step Subject
- State
- Published
- Severity
- 5.1 Medium
- Published
- Apr 20, 2026
- Updated
- Oct 1, 2026
- Reserved
- Jan 15, 2026
Description
GFI HelpDesk before 4.99.9 contains a stored cross-site scripting vulnerability in the Troubleshooter module where the subject POST parameter is not sanitized in Controller_Step.InsertSubmit() and EditSubmit() before being rendered by View_Step.RenderViewSteps(). An authenticated staff member can inject arbitrary JavaScript into the step subject field, and the payload executes when any user navigates to Troubleshooter > View Troubleshooter and clicks the affected step link.
Scores
| CVSS | Score | Vector | Source |
|---|---|---|---|
| 4.0 | 5.1 Medium | CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:P/VC:N/VI:N/VA:N/SC:L/SI:L/SA:N | VulnCheck |
| 3.1 | 5.4 Medium | CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N | VulnCheck |
Weaknesses
- CWE-79 Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')
Affected Products
| Product | Versions |
|---|---|
HelpDeskGFI Software |
|
References
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