CVE-2026-27954
LiveHelperChat has department-level authorization bypass in holdaction, blockuser, and transferchat endpoints
- State
- Published
- Severity
- 4.9 Medium
- Published
- Feb 26, 2026
- Updated
- Feb 26, 2026
- Reserved
- Feb 25, 2026
Description
Live Helper Chat is an open-source application that enables live support websites. In versions up to and including 4.52, three chat action endpoints (holdaction.php, blockuser.php, and transferchat.php) load chat objects by ID without calling `erLhcoreClassChat::hasAccessToRead()`, allowing operators to act on chats in departments they are not assigned to. Operators with the relevant role permissions (holduse, allowblockusers, allowtransfer) can hold, block users from, or transfer chats in departments they are not assigned to. This is a horizontal privilege escalation within one organization. As of time of publication, no known patched versions are available.
Scores
| CVSS | Score | Vector | Source |
|---|---|---|---|
| 4.0 | 4.9 Medium | CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:N/VI:H/VA:N/SC:N/SI:N/SA:N/E:U | GitHub_M |
Weaknesses
- CWE-862 Missing Authorization
Affected Products
| Product | Versions |
|---|---|
livehelperchatLiveHelperChat |
|
References
Every record here comes from the CVE Program’s CVE List. © 1999–2026 The MITRE Corporation. CVE is a registered trademark of The MITRE Corporation. The records are reproduced under the CVE Program terms of use.