CVE-2026-38446
- State
- Published
- Severity
- 6.1 Medium
- Published
- Aug 3, 2026
- Updated
- Aug 3, 2026
- Reserved
- Apr 6, 2026
Description
A stored cross-site scripting (XSS) vulnerability exists in osTicket 1.18.3 due to improper sanitization of the thread entry title field. User-controlled input in the title is stored without adequate HTML escaping and later rendered in multiple staff-facing templates without proper output encoding. An attacker can inject arbitrary JavaScript by submitting a crafted ticket reply or email with a malicious subject line.
Scores
| CVSS | Score | Vector | Source |
|---|---|---|---|
| 3.1 | 6.1 Medium | CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N | CISA-ADP |
Weaknesses
- CWE-79 Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')
Affected Products
| Product | Versions |
|---|---|
n/an/a |
|
References
- https://github.com/osTicket/osTicket/blob/v1.18.3/include/staff/templates/thread-entry.tmpl.php#L84
- https://github.com/osTicket/osTicket/blob/v1.18.3/include/staff/templates/thread-entries.tmpl.php
- https://github.com/osTicket/osTicket/blob/v1.18.3/include/staff/templates/reply-expand.tmpl.php
- https://github.com/fr3akhacks/cve-disclosures/blob/master/osTicket/CVE-2026-38446.md
- https://github.com/osTicket/osTicket/commit/1e39bf1cf78fa298285f19b98f6a6dbb6808de19
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