CVE-2026-40590
FreeScout's Customer AJAX Create Modifies Hidden Existing Customer
- State
- Published
- Severity
- 4.3 Medium
- Published
- Apr 21, 2026
- Updated
- Apr 21, 2026
- Reserved
- Apr 14, 2026
Description
FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.214, the Change Customer modal exposes a “Create a new customer” flow via POST /customers/ajax with action=create. Under limited visibility, the endpoint drops unique-email validation. If the supplied email already belongs to a hidden customer, Customer::create() reuses that hidden customer object and fills empty profile fields from attacker-controlled input. Version 1.8.214 fixes the vulnerability.
Scores
| CVSS | Score | Vector | Source |
|---|---|---|---|
| 3.1 | 4.3 Medium | CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N | GitHub_M |
Weaknesses
- CWE-639 Authorization Bypass Through User-Controlled Key
Affected Products
| Product | Versions |
|---|---|
freescoutfreescout-help-desk |
|
References
Every record here comes from the CVE Program’s CVE List. © 1999–2026 The MITRE Corporation. CVE is a registered trademark of The MITRE Corporation. The records are reproduced under the CVE Program terms of use.