CVE-2026-41902

FreeScout's user invitation hash never expires: permanent unauthenticated account takeover if invite link leaks

State
Published
Severity
9.1 Critical
Published
May 7, 2026
Updated
May 8, 2026
Reserved
Apr 22, 2026

Read the record on cve.org

Description

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.217, the /user-setup/{hash} endpoint accepts a 60-character random invite_hash to set a new user's password. The endpoint performs no expiration check — the hash remains valid indefinitely until consumed. Combined with realistic hash-leakage scenarios (forwarded invite emails, HTTP referrer to external CDNs on the setup page, server-side log exposure, abandoned invite emails in shared inboxes), this enables unauthenticated permanent account takeover months or years after invite issuance. If the leaked invite was sent to an admin, the takeover yields admin access. This issue has been patched in version 1.8.217.

Scores

CVSSScoreVectorSource
3.19.1 CriticalCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:NGitHub_M

Weaknesses

  • CWE-613 Insufficient Session Expiration

Affected Products

ProductVersions
freescoutfreescout-help-desk
  • < 1.8.217Affected

References

Every record here comes from the CVE Program’s CVE List. © 1999–2026 The MITRE Corporation. CVE is a registered trademark of The MITRE Corporation. The records are reproduced under the CVE Program terms of use.