CVE-2026-45294

FreeScout: User Account Enumeration via Password Reset Response Differentiation

State: Published
Severity: 5.3 Medium
Published: May 29, 2026
Updated: Jun 2, 2026
Reserved: May 11, 2026

Description

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to 1.8.219, the password reset endpoint returns visually distinct responses depending on whether the submitted email address belongs to an existing user account, allowing unauthenticated attackers to enumerate valid helpdesk agent email addresses. This vulnerability is fixed in 1.8.219.

Scores

CVSS	Score	Vector	Source
3.1	5.3 Medium	CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N	GitHub_M

Weaknesses

CWE-203 Observable Discrepancy
CWE-204 Observable Response Discrepancy

Affected Products

Product	Versions
freescoutfreescout-help-desk	< 1.8.219Affected

References

https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-jvmv-2qcp-7855

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