CVE-2026-4654
Awesome Support <= 6.3.7 - Authenticated (Subscriber+) Insecure Direct Object Reference to Unauthorized Ticket Reply Access via 'ticket_id' Parameter
- State
- Published
- Severity
- 5.3 Medium
- Published
- Apr 8, 2026
- Updated
- Apr 8, 2026
- Reserved
- Mar 23, 2026
Description
The Awesome Support – WordPress HelpDesk & Support Plugin plugin for WordPress is vulnerable to Insecure Direct Object Reference in versions up to, and including, 6.3.7. This is due to the wpas_get_ticket_replies_ajax() function failing to verify whether the authenticated user has permission to view the specific ticket being requested. This makes it possible for authenticated attackers, with subscriber-level access and above, to access sensitive information from all support tickets in the system by manipulating the ticket_id parameter.
Scores
| CVSS | Score | Vector | Source |
|---|---|---|---|
| 3.1 | 5.3 Medium | CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N | Wordfence |
Weaknesses
- CWE-639 Authorization Bypass Through User-Controlled Key
Affected Products
| Product | Versions |
|---|---|
Awesome Support – WordPress HelpDesk & Support Pluginawesomesupport |
|
References
- https://www.wordfence.com/threat-intel/vulnerabilities/id/9f9015fa-b3f0-4312-8acd-02b715e26f33?source=cve
- https://plugins.trac.wordpress.org/browser/awesome-support/trunk/includes/functions-post.php#L1851
- https://plugins.trac.wordpress.org/browser/awesome-support/tags/6.3.7/includes/functions-post.php#L1851
- https://plugins.trac.wordpress.org/browser/awesome-support/trunk/includes/functions-post.php#L1823
- https://plugins.trac.wordpress.org/browser/awesome-support/tags/6.3.7/includes/functions-post.php#L1823
- https://plugins.trac.wordpress.org/changeset?sfp_email=&sfph_mail=&reponame=&old=3497662%40awesome-support&new=3497662%40awesome-support&sfp_email=&sfph_mail=
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