CVE-2026-48190

Incorrect handling of permissions in External Interface Config Item List module

State: Published
Severity: 3.5 Low
Published: Jun 1, 2026
Updated: Jun 1, 2026
Reserved: May 21, 2026

Description

An incorrect handling of permissions in OTRS External Interface and the ConfigItem List module allows an authenticated customer to query the system for CI information. Please note that CMDB has to be anabled and CustomerGroupSupport has to be used to be affected.

This issue affects OTRS:

* 7.0.X * 8.0.X * 2023.X * 2024.X * 2025.X * 2026.X before 2026.4.X

Scores

CVSS	Score	Vector	Source
3.1	3.5 Low	CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N	OTRS

Weaknesses

CWE-276 Incorrect Default Permissions

Affected Products

Product	Versions
OTRSOTRS AG	7.0.xAffected 8.0.xAffected 2023.xAffected 2024.xAffected 2025.xAffected 2026.x through 2026.3.xAffected

References

https://otrs.com/release-notes/otrs-security-advisory-2026-04/

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