CVE-2026-48811

FreeScout: Thread Deletion Bypasses Mailbox Access Revocation

State
Published
Severity
4.3 Medium
Published
May 29, 2026
Updated
Jun 1, 2026
Reserved
May 22, 2026

Read the record on cve.org

Description

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to 1.8.221, FreeScout allows a non-admin user to permanently delete an internal note (private thread) from any conversation, even after that user's access to the mailbox containing the conversation has been revoked. The ThreadPolicy::delete authorization policy does not verify mailbox membership, so a former team member retains destructive write access to notes they created. This vulnerability is fixed in 1.8.221.

Scores

CVSSScoreVectorSource
3.14.3 MediumCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:NGitHub_M

Weaknesses

Affected Products

ProductVersions
freescoutfreescout-help-desk
  • < 1.8.221Affected

References

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