CVE-2026-56730

Zammad: Missing authorization in GraphQL mutation for suggesting knowledge base answers

State
Published
Severity
2.1 Low
Published
Sep 25, 2026
Updated
Sep 29, 2026
Reserved
Jun 22, 2026

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Description

Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.2, an authorization bypass vulnerability was found that allows an authenticated agent to read knowledge base answer content they should not be able to access. The vulnerable GraphQL mutation is meant to transform a knowledge base answer suggestion so it can be inserted into the ticket editor, but it only checks if the user has the ticket.agent permission. Checking the authorization to the knowledge base answer itself is missing. This vulnerability is fixed in 7.0.2.

Scores

CVSSScoreVectorSource
4.02.1 LowCVSS:4.0/AV:N/AC:L/AT:P/PR:L/UI:P/VC:L/VI:N/VA:N/SC:N/SI:N/SA:NGitHub_M

Weaknesses

Affected Products

ProductVersions
zammadzammad
  • < 7.0.2Affected

References

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